Effective Date: April 27, 2026
App Name: EBIconnect
EBIconnect is a business application used by authorized sales representatives to submit Durable Medical Equipment (DME) orders and check order status. The app allows users to enter patient details, create orders, upload supporting medical and administrative documents, and optionally use location services to identify nearby patients or service areas.
This Privacy Policy explains how patient and user information is collected, used, and protected.
When creating orders, we may collect:
Users may upload prescriptions, insurance documents, medical necessity forms, and other order-related files.
With user permission, EBIconnect may collect precise or approximate location data to identify nearby patients or service areas. Location access can be disabled at any time.
We may collect device information, usage activity, and crash logs to improve app performance and stability.
We do not sell personal or patient data.
We implement encryption, access control, and secure storage systems to protect data. Only authorized users can access patient and order information.
Data is retained only as long as necessary for business operations, legal compliance, and order fulfillment requirements.
Location data is used only for operational purposes, collected only with consent, and not stored longer than necessary.
EBIconnect is a professional business application and is not intended for use by individuals under 13. We do not knowingly collect data from children.
Users may request access, correction, or deletion of their data, subject to legal and business retention requirements.
Email: info@ebibonestimulator.com